![]() Nokia brings back classic 17-year-old mobile phone - here's what it looks likeĪgain, try the cleaning trick, or changing your charger and cable.I’m getting a message saying “your accessory isn’t supported or certified” when I try to charge, what should I do?Įven with official Apple charging products, sometimes you still get this message when you plug in. Then try inserting the cable again and you should hopefully notice it charges without a problem. ![]() If you’ve never done this, and you keep your phone in your pocket or a cluttered bag, you may be amazed at how much dust and fluff comes out. Insert it into your phone’s charging point, and you can gently flick out the excess debris. The iPhone is 10: look at how the handsets have changed through the yearsīut if they can’t, or you can’t get to an Apple store, then there is a way to clean it yourself.Ī tooth pick or bent paper click wrapped in a very thin cloth is a handy tool. ![]() And if they can’t fix it, they will likely give you a new phone.Įven if your phone’s warranty has expired, it’s still worth taking your phone in to ask them if they can clean it for you. If your phone is under warranty, then take it to an Apple store and ask them to look at it. Even the slightest bit can get in between your cable and the connection point. One of the most common reasons for your phone not taking on a charge is debris from your pocket or handbag falling into the charging port. If your phone connects fine with a different cable, then that’s your problem sorted. It may seem obvious, but if your phone is not charging, then the first port of call is to see if your charging cable and plug work.īorrowing someone else’s is the best way to check. and off to the shops for an early upgrade you go.īut before you decide it’s the end of your partnership, there is a trick which could bring your phone back to life and end the days of holding your cable in at an angle as it’s the only way you’d get juice. When that happens, it may well signal the end of your patience with your phone. Worst case you need to buy a good quality car adaptor, so consider the offerings while you are looking to order a new cable.Have you ever struggled to charge your iPhone? Do you have to wiggle the cable round for the little lightening bolt to show up next to the battery sign? (sometimes the plug tip on these unscrews to reveal a fuse, check it). Look into the Lightning port on your phone and clear any lint which might have got pushed in from your pocket (blow or a fine wood or plastic toothpick, not metal).Īpart from that it may be the plugin adaptor is defective or not recognized by iPhone, so try it on a different device to be charged if possible. Give the USB plug a good workout, connect and disconnect about 6-10 times to give the sliding contacts a good scrub. It might sound unlikely but the constant handling and flexing at the plugs can sometimes cause intermittent problems, and even the USB connector can go flaky. ![]() They might be slightly more expensive than the clones, but they come with a guarantee. The first thing I would try is a different Lightning cable, genuine Apple (examples at Power & Cables - iPhone Accessories - Apple) not some kind of far eastern counterfeit. Question - have either or both car charging supplies worked in the past so this is a new problem, or always been a failure?
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